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Questions & Custom Orders
Whether you have a question about an order, want to discuss a custom engraving, or are reaching out on behalf of a VFW or Legion post, we’d love to hear from you.
Response Time
Within 1–2 business days
Custom Orders
Available for custom and commemorative engraving
Common Questions
Can I customize the engraving?
Yes. We offer custom engraving for individual names, dates, units, and inscriptions. Contact us before placing your order.
Do you work with VFW posts, Legion posts, and military organizations?
Yes. We work with posts, units, and ceremonial organizations on custom and commemorative engraving. Reach out and we’ll help you find the right tribute for your members.
What finish do the casings have?
Every casing is finished in 24k gold plating — a warm, durable shine built to be displayed for generations.
How long does production take?
Standard items ship within 3–5 business days. Custom engraving orders typically take 5–10 business days.